"I'm a consultant. I want to lead successful client engagements, helping them improve service delivery and achieve better customer satisfaction. Teach me how to be successful with Kanban!"
"I'm an internal corporate coach or manager. Our organizational culture is better suited to evolutionary change. I've been asked to lead a Kanban implementation. Teach me what I need to know that I won't easily find in the textbooks, blogs or conference archives!"
The focus of the masterclass since 2009 has always been the same: the outcome we seek is educated coaches, consultants and managers with the mindset, knowledge, and tools to lead successful Kanban implementations. Over the last 6 years, the curriculum has evolved, with an increasing emphasis on the soft skills of managing change, leading an initiative and knowing which tools in the Kanban and Enterprise Services Planning domains to deploy in order to go around or overcome the inevitable objections that create inertia to adoption of new ways of working. The latest curriculum focuses on evolutionary change, fitness for purpose, a deep understanding of The Kanban Method, evolutionary adoption via Proto-Kanban implementations, service-oriented organization design, all of our consulting tools, and our risk management module from ESP used to give your organization a common language for understanding work, by applying some logic to the problems of selection, sequencing, scheduling, capacity allocation, hedging and achieving flow. We strongly correlate attendance at the Coaching Masterclass with successful Kanban implementations. Alumni of the masterclass regularly deliver institutionalized adaptive capability, a culture of improved service delivery and continual fitness for purpose. The course is taught with a great many anecdotes and vignettes with real world examples that teach coaches a new way to see the psychology, sociology, social psychology, politics and organizational dynamics of change. A full day is dedicated to analyzing case studies from the field as a series of group exercises. Coaches should leave with a new way of thinking about leading change and implementing Kanban, and membership of a new social group of like-minded peers all pursuing similar challenges. For some attendees, they have literally described the class as "life changing". The model for understanding why people resist change gives them a new way to look at life, at the people in it and the social group dynamics they experience in every aspect of their life.
Read What Others are Saying
Recent attendees of our new five day class have shared their thoughts on why they believe their time and money invested was a good investment.
Psychology and Sociology of Change: Understanding the psychology of change will help you successfully introduce the Kanban Method, and help build a culture of continuous improvement in your organization.
Advanced Topics: This course goes beyond material covered in the “Kanban” book and the curriculum of the Kanban System Design (KMP I) and Kanban Management Profession (KMP II) classes. The focus is on leading and coaching Kanban rather than scaling it. For those who want to understand large scale, enterprise Kanban, we recommend the Enterprise Services Planning classes. The coaching includes Step 1 of the STATIK method, also covered in ESP module III - Understanding Fitness for Purpose - and exclusively includes Step 8 of the STATIK method - Negotiating and Implementing a Roll-out Plan.
Answers to the hard questions: The small class size, the focus on case materials and the pragmatic, actionable nature of Kanban guidance means you go back to your workplace with techniques you can apply immediately apply. The intimacy of the class and the experienced nature of your fellow attendees enables you to develop your network enabling a new source of answers to your hard questions. Real face time with David Anderson gives you the opportunity to get your personal questions and workplace challenges answered.
Consulting Tools: Friday of the class is dedicated to our consulting tools: Depth of Kanban Assessment Framework; Kanban Litmus Test; Kanban Appropriateness Appraisal; Developing a Custom Risk Assessment Framework; Service-oriented Organizational Design; Learning to see services to make "kanbanizing" an organization easier and more natural; Deep understanding of the STATIK method inlcuding Step1 - Understanding Fitness For Purpose - and Step 8 - negotiating buy-in and agreeing a roll-out plan .
WHAT TO EXPECT
Sustainable Schedule: The course will be delivered in 4 hour segments each day. The class will meet for 4 hours in the morning, have a long break in the middle of the day, and reconvene for 4 hours including dinner in the evening. This enables time to absorb the material, as well as have free discussion with other kanban practitioner participants. If the participants prefer, the break time can include the playing of kanban games and simulations, kanban tool demos, or other activities.
Low Class Size: The intent of limiting the workshop to a maximum of 12 attendees (typical attendance is around 8 people) is to have an interactive collaborative session designed to facilitate knowledge sharing and learning. Attendees should come prepared to discuss their own experiences with Kanban and challenging situations they’ve faced with change initiatives at clients or employers
Practical Knowledge: The goal of the Kanban Coaching Professional Masterclass is to enable participants to go back into the field and successfully coach change initiatives for improved service delivery using the Kanban approach. Every workshop is different because of the unique experiences of each participant and their specific focus and desired outcomes.
LKU KANBAN COACHING PROFESSIONAL DESIGNATION
The Kanban Coaching Professional program offers a professional designation for people coaching Kanban for organizations. The coaches may be embedded within organizations or they may be independent consultants.
Kanban Coaching Professionals (KCP) are recognized and endorsed by Lean Kanban University as highly qualified to help organizations apply the Kanban Method for greater success.
KCPs successfully coach change initiatives for improved service delivery using the Kanban approach.
“I now have a different lens to view my team's upstream work, current work in progress, and deeper knowledge on how to communicate risk without disrupting the flow of changes throughout the organization.”
Qualify to be a Kanban Coaching Professional
A KCP must satisfy all of the following requirements:
6 months verified experience in a Kanban initiative
Written essay submission
KCP Panel interview
Annual program fee
5-day LKU certified Kanban Coaching Professional Masterclass (or Change Leadership Masterclass + Managing Risk Masterclass)
Kanban Management Professional (KMP) status granted
KCP Program benefits
Authorization to use the KCP letters and badging
Recognition on the Lean Kanban University website Coaches directory
Access to private KCP-only forums for professional collaboration
Invitations to exclusive events worldwide plus participation in Ask a KCP coaching sessions
Communicates to employers and clients advanced qualification in coaching with Kanban
Eligibility for Accredited Advanced Kanban Trainer (AAKT) status – other requirements apply
All attendees will receive an automatic invitation to future Kanban Leadership Retreats - our series of exclusive 2-day/3-night “consultants’ camp” format open space events for advanced practitioners and leaders in our community.
Alumni of the masterclass gain access to a peer group who are the most experienced Kanban practitioners and coaches around the world. Attending the masterclass gives you a common language to share your thoughts and ideas and get suggestions and answers for your biggest professional challenges.
Many Kanban Coaching Professional Masterclass alumni return to take the class again. If you have taken the class before, contact us for a discounted rate, usually 50% off. We strongly recommend attendees of the former 3-day class 2009-2013 return for a refresher. You will find significant developments in the curriculum.
Cancellation Policy – Please Note:
Substitutions are accepted at any time. Cancellations must be notified by email and refunds will be provided according to the following:
More than 10 days prior = 80% of course fee
5 to 10 days prior = 50% of course fee
Less than 5 days = no refund provided
David J Anderson and Associates, Inc. (DJAA) reserves the right to postpone or cancel this event if there are insufficient registrations or if presenters are unable to attend due to illness. If necessary, you will be notified no later than 7 days prior to the event and all registration payments will be refunded promptly. If circumstances require, presenters may be substituted for alternative qualified presenters with equivalent experience.
Please be advised that events can be subject to changes in date and/or venue due to acts out of our control such as bad weather, civil unrest, etc. It is recommended that you purchase changeable and refundable tickets. DJAA will not be responsible for incurred costs in the event that we need to make changes due to circumstances beyond our control.