Managing Dependencies for Enterprise Agility - APPS Series

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Managing Dependencies for Enterprise Agility - APPS Series members

Thu, Sep 19, 2019
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Agile Pain Point Solutions

Managing Dependencies for Enterprise Agility

Using Dynamic Reservation Systems, Capacity Allocation and Classes of Reservation 

A lightweight, probabilistic, risk managed approach to capacity management and anticipating dependencies 



Managing dependencies effectively is often the key to unlocking enterprise scale agility. However, existing Agile doctrine doesn’t provide a good solution, often resorting to “big planning up-front”, large, expensive meetings, the use of copious balls of string, only to find later that many dependencies remained hidden and emerged later only to disrupt plans and delay deliverables.

Enterprise Services Planning has an elegant solution to managing dependencies in large-scale businesses, and it is a solution tried and tested in many other environments where uncertainty and risk are prevalent: the use of dynamic reservation systems, capacity allocation, and classes of reservation. If you’ve ever held a “stand-by” ticket, or a “shuttle service” ticket, or ever paid extra for a fully refundable, changeable ticket, or ever pre-paid a hotel reservation to save money but the conditions stated that your booking wasn’t changeable or refundable, then you’ve already experienced the use of a dynamic reservation system, to manage risk and uncertainty. Such systems can be used to elegantly manage dependencies in enterprise services work, and product development. This compact 1-day class will teach you how!

Learn how to manage dependencies better using probabilistic approaches to risk and reduce or completely eliminate your existing, expensive, time-consuming and unreliable, deterministic approach. Using techniques, pioneered, tested and evolved at the large online travel business, eDreams Odigeo, you’ll learn a better way to enable enterprise agility and Agile at scale. Learn to manage dependencies with classes or reservation based on risk assessment, dynamic reservation systems and capacity allocation linked to patterns of demand.

Learning Objectives:

  • Understand demand analysis by work item type and cost of delay
  • Understand historical patterns of delivery with lead time probability distribution
  • Understand probabilistic analysis for dependency risk (also known as “delivery risk”) assessment
  • Understand how cost of delay maps to sensitivity of dependency risks
  • Understand how cost of delay is related to scheduling, “when to start,” and class of service, “how something should be treated while in progress”
  • Understand how classes of service relate to dependency management
  • Learn to describe a dynamic reservation system
  • Understand how capacity allocation may be enough to provide reassurance that dependent capacity is available when needed
  • Learn the five common “classes of reservation” used in ESP dependency management and why a traditional deterministic approach to dependency analysis and management is only ever required in more extreme risk and cost of delay circumstances.
  • Learn how the ESP approach to dependency management was used at eDreams Odigeo
  • Learn the simple ways to implement dynamic reservation systems using visual boards
  • Learn how to build feedback into your use of dynamic reservation systems by incorporating them into retrospectives, service delivery reviews or operations reviews


The Agile Pain Point Solutions (APPS) Series is collection of 1-day classes that cut straight to the challenges people have been reporting to us for over a decade. Offering simple, yet powerful answers, each class gives you new skills and insights with which to address an aspect of Agile adoption that is poorly addressed in conventional literature.

“As a business, we measure the wrong things and our culture isn’t suitable for Agile adoption, how can we fix it?”
“We struggle to write small, fine-grained requirements, can you help us get better at it?”
“Prioritization is painful, time-consuming and stressful. We have a huge backlog. Can you help us get better at prioritizing?”
“We struggle to scale Agile because of dependencies. How can we identify them earlier and manage our capacity better? Dependency management feels like ‘Big Planning Up-front’”
“We aren’t good at estimating; can you help us get better at it?”

Are these familiar problems to you? Do you find your Agile advisors lay the blame with you? If only you followed established guidance better, harder, with greater diligence and intensity, then all would be well? The answers to these challenges always seem to be more elaborate, detailed, intense, and frustrating – big expensive meetings, more and more collaborators to coordinate, more detail, more complicated equations, more-and-more time: it all feels like you are going backwards, further and further from true agility.

For years, Kanban University has had truly elegant solutions to these problems, but they haven’t been easily accessible – buried inside our Enterprise Services Planning (ESP) 5-day training. Now, we are making these Agile Pain Point Solutions (APPS) available in easy to consume 1-day classes, specifically to address the problems and challenges our customers have been reporting to us for a decade. If you are a product owner, or involved in Agile planning for your organization, then the Kanban APPS series will give you the skills to be successful and to deliver true organizational agility.

Choose from:

  • Day 1 - Better KPIs – Metrics for Meaningful Organizational Behavior 

     Applying the Fit-for-Purpose Framework to drive congruent action at all levels 

      Learn how to define better OKRs: Build better Balanced Scorecards: Drive desirable change

  • Day 2 - Clear Product Requirements
  •      Using the Fit-for-Purpose Framework, archetypes & the universal feature template 

Day 3 - Managing Large Backlogs 

     Scheduling, Sequencing, & Selection using risk assessment frameworks and cost of delay analysis

  •        Learn to prioritize better and faster. Make better, fact-based, more defensible decision

  • Day 4 - Managing Dependencies for Enterprise Agility 
  •      Using dynamic reservation systems, capacity allocation and classes of reservation 

  •         A lightweight, probabilistic, risk managed approach to capacity management and anticipating dependencies 

  • Day 5 - Forecasting Projects and Customer Deliveries

  •      No estimates, no speculation, no crystal ball gazing 

      A mathematically robust approach to fact-based planning for the enterprise scale projects and programs 


Cancellation Policy – Please Note:

With the goal of always delivering the most current and relevant content to students, please note that the class agenda, contents and schedule, are subject to change.

Substitutions are accepted at any time. Cancellations must be notified by email and refunds will be provided according to the following:

More than 10 days prior = 80% of course fee
5 to 10 days prior = 50% of course fee
Less than 5 days = no refund provided

Lean Kanban, Inc. reserves the right to postpone or cancel this event if there are insufficient registrations or if presenters are unable to attend due to illness. If necessary, you will be notified no later than 7 days prior to the event and all registration payments will be refunded promptly.  If circumstances require, presenters may be substituted for alternative qualified presenters with equivalent experience.

Please be advised that events can be subject to changes in date and/or venue due to acts out of our control such as bad weather, civil unrest, etc. It is recommended that you purchase changeable and refundable tickets. Lean Kanban, Inc. will not be responsible for incurred costs in the event that we need to make changes due to circumstances beyond our control.

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