Kanban Coaching Practices

Mon, Oct 21, 2019 to Tue, Oct 22, 2019
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Kanban Coaching Practices

Kanban Coaching Practices Training

This training is part of Kanban University's new KCP credential and is unique to Aspercom in Brazil. This course teaches coaching techniques and tools to successfully lead evolutionary change initiatives to achieve Maturity 2 or 3 on a corporate scale. The program presents a formatted way to introduce and implement changes with the Kanban Method and is specifically designed to extend KMM Training . It is suitable for consultants, coaches, change agents, managers and practitioners who want to delve into Kanban in 2 days with David J. Anderson, the creator of the Kanban Method, Fit-for-Purpose Framework and KMM. The Kanban Maturity Model training is prerequisite.

Main Topics

  • Understand Social Contextual Mapping as a means to see what and how to change
  • Recognize four dimensions of social context as leaders and understand tools to shift culture and sociology to enable change (Social Capital, Social Cohesion, Social Innovation, Tribal Behavior)
  • Understand “first who, then why” - why identity matters more than purpose in defining behavior
  • How to identity tribes and informal social groups
  • How to predict behavior based upon identity
  • How to analyze and model the social capital, social cohesion, and social innovation of the tribes in your workplace
  • Tools, actions, behaviors and values ​​to modify the sociology and culture in the workplace
  • When to tighten social cohesion to drive change
  • How to improve trust and social capital versus how to undermine it
  • How and when to use Kanban coaching tools such as STATIK, the Kanban Lens, the Kanban Litmus Test
  • Identify the typical barriers and inertia blocking achievement of maturity levels 2, 3 and 4
  • Learn to coach common objections such as “all our demand has a fixed delivery date,” and “all our demand is irrefutable”
  • Learn when and how to implement the service delivery manage (SDM) and service request manager roles with Kanban
  • How to negotiate implementation of Kanban with a broader group of stakeholders after completion of a STATIK workshop